Privacy Policy

Introduction

Welcome to Hoov.ai! This Privacy Policy explains how Hoov.ai ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our website and services (collectively, the "Service"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

Information We Collect

We may collect the following types of information:

• Resume Data: Information you provide when you upload or create a resume, including your name, contact details, work experience, education, skills, and any other information you choose to include.
• Job URLs: If you provide URLs to job postings, we may process information from those pages to help tailor your resume.
• Usage Analytics: We collect information about how you interact with our Service, such as pages visited, features used, time spent on the site, and other statistical data. This is typically collected through cookies and similar tracking technologies.
• Cookies: We use cookies to enhance your experience, remember your preferences, and for analytics purposes. You can control cookie settings through your browser.
• Contact Information: If you contact us for support or other inquiries, we will collect your name, email address, and the content of your communication.

How We Use Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Service: Parsing your resume data, optimizing its content using AI, allowing you to preview and edit, and facilitating the download or emailing of your generated resume.
• Personalization: To tailor the Service to your preferences and needs.
• Communication: To send you service-related communications, such as download links for your resume, updates about our Service, and responses to your inquiries.
• Analytics and Improvement: To understand how our users interact with the Service, enabling us to improve its functionality, user experience, and overall performance.
• Security: To protect the security and integrity of our Service and our users.

Sharing & Disclosure

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our Service, under strict confidentiality agreements. These may include:

• Cloud Hosting and Storage: Providers like Supabase for database management and application hosting.
• Payment Processing: Providers like Stripe to securely process payments for subscription services. We do not store your full credit card information.
• AI Services: Providers like Google (Gemini API) for AI-powered resume optimization features. We only send the necessary data for processing and strive to minimize the information shared.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Cookies & Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activities over time and across different websites following your use of our Service.

• Session Cookies: These are temporary cookies that expire when you close your browser. They are used to manage your session on our site.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us recognize you as a returning user and remember your preferences.
• Analytics Cookies: Used to collect information about your use of the Service to help us improve it.

You can typically manage cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the Service.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

• Generated resumes and download links may have a short Time-To-Live (TTL) to minimize long-term exposure.
• We generally do not engage in long-term storage of generated resumes on our primary systems after you have downloaded or received them, unless necessary for providing ongoing services you have subscribed to or as required by law.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete information about you.
• Right to Deletion: You can request that we delete your personal information, subject to certain legal obligations or legitimate interests.
• Right to Object or Restrict Processing: You may have the right to object to or request the restriction of processing your personal information.

To exercise these rights, please contact us at the email address provided below. We will respond to your request in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top, or by other means such as email if appropriate. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@hoov.ai